Terms of Service

1. Agreement to Terms

By accessing or using ProUXAudit (“the Service”), operated by LEISSON OÜ (registry code 16952932, Tallinn, Estonia), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

ProUXAudit provides automated UX analysis of websites, including page capture, friction scoring, strategy scoring, prioritized todo plans, shareable reports, and an optional AI-generated narrative summary. Features marked as “coming” on the pricing page are not yet part of the Service. The Service is provided on a subscription basis with tiered pricing.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to use the Service to audit websites you do not own or have authorization to audit, to attempt to circumvent usage limits, to interfere with the Service infrastructure, or to violate any applicable laws.

5. Subscriptions & Billing

Paid subscriptions are billed monthly via Stripe. You may cancel at any time; access continues through the end of the current billing period. Refunds are handled on a case-by-case basis. We reserve the right to change pricing with 30 days notice.

6. Right of Withdrawal (Consumers)

If you buy as a consumer rather than on behalf of a business, Estonian law gives you a 14-day right to withdraw from a contract concluded at a distance, without giving a reason. The period runs from the day the contract is concluded.

An audit is normally delivered well inside those 14 days. That is why the order form asks you to tick a box requesting that we start immediately and confirming that you lose the right of withdrawal once the audit has been delivered. The box is never pre-ticked: it is your choice, and the order cannot be placed without it. Your confirmation is recorded with the payment.

If you withdraw after we have started but before the audit is delivered, you pay a proportionate share of the work already done. Once the audit has been delivered under that confirmation, the right of withdrawal no longer applies.

To withdraw, email legal@prouxaudit.com with your order details. This section does not apply to business buyers.

7. Intellectual Property

The Service, including its code, design, and content, is the property of LEISSON OÜ. Audit reports and plans generated for your websites belong to you. You grant us a limited license to process your website data for the purpose of providing the Service.

8. Limitation of Liability

The Service is provided “as is” without warranties of any kind. LEISSON OÜ shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account for violation of these terms. Upon termination, your right to use the Service ceases immediately. We may retain audit data for up to 30 days after termination.

10. Changes to Terms

We may update these terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of the Republic of Estonia. Any disputes shall be resolved in the courts of Harju County, Estonia.

12. Contact

For questions about these terms, contact us at legal@prouxaudit.com.